We honor, celebrate, and remember life by providing superior end-of-life services for Yellow Springs families while preserving and building Glen Forest’s beauty and heritage.
Core Values
Glen Forest is our heritage and people and the Core Values in which we believe:
Heritage
We seek to serve current generations while honoring the traditions and accomplishments of those who have gone before.
People
We believe our people are the key to Glen Forest’s success. We have a preference for building our organization from within, promoting and rewarding people based solely on performance against agreed upon objectives.
Education
We believe in educating the community about the options for end-of-life issues. We are dedicated to informing the community about the history and heritage of Glen Forest Cemetery. We believe in continual education and development of all employees.
Service
We value serving families and supporting colleagues in their service to families. We are dedicated to serving all families in the Glen Forest tradition of excellence, compassion, honesty, and integrity.
Compassion
We embrace the significance of individual lives. We value easing the burden of grief by providing meaningful, personalized celebrations of life and supporting a healthy transition through the grieving process. We treat all visitors with the utmost consideration and care. We have funerals every day; the families we serve do not.
Integrity
We always do the right thing. We are honest and straightforward with each other.
Respect
We view our work with families as a sacred trust. We have reverence for the dead. We respect diversity in cultures, traditions and opinions. We respect our families, customers, visitors, and colleagues, and treat them as they want to be treated. We believe that people work best when there is a foundation of trust.
Principles
These are the principles and supporting behaviors that flow from our purpose and core values:
We seek to be the best.
We strive to be the best in all areas of strategic importance to Glen Forest. We benchmark our performance rigorously against the very best in end-of-life organizations, both locally and nationally. We learn from both our successes and our failures.
We listen to others and each other.
We seek to understand the needs of the families first. We listen to the needs, concerns and feelings of all the families we serve. We value everyone’s opinions both internally and externally.
We think long-term.
We are the guardians of the heritage of those who have gone before us. Glen Forest will be here long after we are gone. We always consider the long-term implications of our policy and design decisions. Consistency is important to preserve and maintain the natural beauty of Glen Forest Cemetery. We make financial decisions to ensure Glen Forest’s long-term sustainability. We develop and maintain a strategic plan with clearly articulated and aligned objectives and strategies.
We work cooperatively in order to present one face to the public.
We interact with the public at all times to present one Glen Forest that provides a variety of end-of-life services.
We measure our performance.
Our operations are benchmarked and evaluated rigorously against the very best in end-of-life organizations, both locally and nationally with the objective of striving for continuous improvement in the areas of quality, service and innovation. Our services are continually improving to promote the highest quality of end-of-life services.
We make decisions to support and protect our heritage.
We are judged by how we act. Our shared core values sustain everything we do. Throughout changing times, our constant values guide our policy and design decisions. Consistency is important to preserve and maintain the natural beauty of Glen Forest Cemetery.
We serve everyone.
Glen Forest seeks to be available to all. We value diversity and inclusiveness. Employees from varied backgrounds enrich our culture and support our business success. Diversity efforts help to ensure the representation of more varied perspectives, experiences and backgrounds. We aim to inspire the best in our people and promote pride in our company. We strive to meet the needs of families with different religious beliefs, varying economic ability, and all races.
We value differences.
We listen to and seek to understand the needs of each other and our families. We see the value of diversity in people and thoughts. We value everyone’s opinions, the public, our employees and our volunteers. Conflicting views provide the opportunity to explore opinions of others to move toward our common Vision.